SALES POLICY

At PETSTSTORE, we are committed to providing high-quality pet products and services to our customers. This Sales Policy outlines the terms and conditions governing your purchase of products through our website.

1. Order Acceptance All orders placed with PETSTSTORE are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including orders that:

  • Contain incorrect or incomplete information
  • Have issues with payment processing
  • Are suspected of fraud or abuse

If we cancel your order, you will receive a full refund for any amounts already charged.

2. Pricing The prices for our products are listed in U.S. dollars. All prices are subject to change without notice, but we will honor the price at the time your order is placed. Taxes and shipping fees are calculated at checkout and will be added to the total amount due.

3. Payment Methods We accept the following payment methods:

  • Credit/debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as indicated at checkout

4. Shipping and Delivery We offer various shipping methods, including standard and expedited shipping, which will be available to you at checkout. Shipping costs are based on the weight and destination of your order.

Estimated delivery times vary based on shipping method and destination. PETSTSTORE is not responsible for any delays caused by the shipping carrier.

5. Sales Tax Sales tax is applied based on the tax laws of your shipping address. The applicable sales tax will be added during checkout.

6. Cancellations If you wish to cancel an order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to cancel it.

7. Gift Cards Gift cards purchased from PETSTSTORE are non-refundable and cannot be exchanged for cash or credit. Gift cards are valid for use on any product available on our website.

8. Limitation of Liability Our liability is limited to the purchase price of the product(s) in question. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.

LAST REVISED: DECEMBER 5, 2024

TERMS AND CONDITIONS

These Terms and Conditions govern the use of the PETSTSTORE website and any transactions conducted through it. By accessing our website or placing an order, you agree to comply with these terms.

1. Use of Website You agree to use PETSTSTORE for lawful purposes only. You may not engage in activities that could damage, disable, or disrupt the functionality of the website, including hacking, distributing malware, or uploading unauthorized content.

2. Account Information To place an order, you may need to create an account. You are responsible for maintaining the security of your account and all activities conducted under your account. Notify us immediately if you suspect any unauthorized activity on your account.

3. Intellectual Property All content on the website, including text, images, logos, and trademarks, is owned by PETSTSTORE and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without permission.

4. Disclaimers We make no warranties or representations regarding the accuracy, completeness, or reliability of the information on our website. The website is provided “as is,” and we disclaim all warranties, whether express or implied.

5. Indemnification You agree to indemnify and hold PETSTSTORE, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of the website or violation of these terms and conditions.

6. Governing Law These Terms and Conditions are governed by the laws of the state of Indiana. Any disputes related to these terms will be resolved in the courts of Knox County, Indiana.

7. Changes to Terms We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting, with the “Last Revised” date updated accordingly.

Effective Date: January 13, 2025