PRIVACY POLICY

At PETSTSTORE, we value your privacy and are dedicated to maintaining the confidentiality of the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase products from us.

1. Information We Collect We collect the following types of information from our customers:

  • Personal Identification Information: This includes your name, shipping address, billing address, phone number, email address, and payment details (credit card information, PayPal account, etc.).
  • Non-Personal Identification Information: This may include your IP address, browser type, operating system, referring/exit pages, and date/time stamps. This information helps us analyze how customers use our website, allowing us to improve our services.

2. How We Use Your Information We use the information we collect to enhance your experience with PETSTSTORE, including but not limited to the following purposes:

  • Order Processing: To process and fulfill your orders efficiently.
  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues with your orders.
  • Marketing and Promotions: To send promotional materials, offers, or newsletters (you can opt-out of these communications at any time).
  • Website Enhancement: To improve the functionality of our website and make your shopping experience more user-friendly.

3. Information Sharing We do not sell, trade, or rent your personal information to third parties. However, we may share your information in certain circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, fulfilling orders, and managing customer relations.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.

4. Data Protection We take your privacy seriously and have implemented various security measures to protect your personal information. These include encryption technologies (such as SSL) to ensure secure transmission of sensitive data (like credit card details) over the internet.

5. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track site usage patterns and preferences. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights You have the right to access, modify, and delete your personal data stored with us. If you wish to update or delete your information, please contact our customer service team. You may also unsubscribe from marketing emails by clicking the “unsubscribe” link included in the email or by contacting us directly.

7. Children’s Privacy PETSTSTORE does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child, we will promptly delete the information.

8. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Revised” date will be updated accordingly.

Effective Date: January 13, 2025